although it is the performance of the hardware(ie.,the highways, pipes, and transmission lines) that is of immediate concern following an earthquake, it is actually the loss of services that these systems provide that is the real loss to the public.
형광펜 친 두 개의 that은 어떤 용법으로 쓰인 것인가요? 첫번째 that은 service를 수식하는 that이고 두번째는 it that 강조구문에서 쓰인 that인가요?

어떻게 해석해야 되는지좀 알려주세요..