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while predictions about the future are always difficult, one can be made with certainty. people will find themselves in large numbers of interactions where intercultural communication skills will be essential. there are several reasons for such prediction. some reasons include increasing amounts of contact brought on by overseas assignments in the business world, the movement of college students spending time in other countries, and increasing amounts of international travel among tourists. other relate to social changes within any one large and complex nation: affirmative action, the movement of immigrants and refugees, bilingual education programs, and movement away from the goal that ethnic minorities become a part of a ‘melting pot.’ therefore, it is essential that people research the cultures and communication conventions of those whom they propose to meet in the future.
affirmative action 소수민족 차별철폐 조치