thank you for e-mailing airasiax. we have reviewed your request and we hereby regret to inform that the said request has been declined as the booking number submitted was the first confirmed booking in our system. thus, this booking has been confirmed and cannot be cancelled.
other identical bookings made subsequent to the first booking will be identified automatically in our system and will be refunded. please expect a case acknowledgement sent to your e-mail if there are any other duplicate bookings in our system.
you may have to respond to this e-mail by providing the details of your bank account and/or credit card number in the event we do not have the said details in our system for the refund processing.
thank you.

항공권이 중복예약되서 하나를 결제취소했습니다.그리고 환율요청을 원한다는 말에 온 답변입니다.
환불을 못해주겠다는건가요??