답변을 얻은 뒤 반드시 감사의 덧글을 남기고, 좋은 답변은 채택해 주시는 센스...
질문할 때 예의를 지키시기 바랍니다.(빨리... 고수분만..... 이런 식의 요구는 자제 바랍니다.)
질문 내용 :
guest cannot see the telephone operators, but the operators do one of the most important services for guests.
손님은 전화연산자를 볼수 없습니다. 하지만 연산자는 손님을위한 서비스가 중요하다고.. 여기 매끄럽게 좀 ..부탁드려요.
The operators represent their hotel through their voices.
연산자는 그들의 목소리르 통해 나타낸다.
therefore they must be courteous, helpful, correct, and prompt in their service to the guests. 그러므로 그들은 도움,....
they work at the switchboard in the hotel around the clock and every outside calls to the hotel must be answered by them.
Wake up calls are a commom service in hotels. The guests depend upon their service and expect it to be carried out reliably.
A front-office salesperson must be aware of his responsibility for seeing that calls are made correctly.When you arrive at a hotel, read the phone booklet. Check if there is a voice mail system. You can often record a personal greeting and get messages using this system. you will need to follow the instructions and use the keys on the key pad.
해석좀 부탁드리겠습니다.