dear mr. hansen,
i am returning this watch to your customer service department because it is not working again.
i purchased the watch a year ago and, i had the watch fixed 6months ago.
it was fine for a month after repairs.
but again it loses 10 to 15 minutes every day.
it was the same reason i sent the watch to your company for service at that time.
and the warranty says that it has a twenty-four-month free service guarantee.
so i guess that your company will service it without any additional charge.
if this is not the case, please contact me at 543-7823
otherwise, i expect that you will get the watch done by march 30th.
i am also including the receipt for my watch.
i truly appreciate your cooperation in this matter.
sincerely,
jane mansfield